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5 / 5
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Chris Manning 3rd Molesey Matravers Scout Group |
| Hi Gala Tent, Thank you for your quick response. I am very impressed with your product and your customer service. I will not hesitate to pass on your details to other scout groups within my district. I look forward to doing business with you in the future. |
| 22 May 2013 |
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5 / 5
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Peter Lovell Oxfordshire |
| Thank you for reacting to my email so promptly and dealing with our problem so efficiently. |
| 17 May 2013 |
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5 / 5
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James Coventry |
| Dear Michaela, a quick note to say many thanks; very helpful ;) |
| 13 May 2013 |
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5 / 5
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Phil Bates Pontefract, West Yorkshire |
Why choose Gala tent? Well why Not? If its quality at an affordable price you are after, then you would be a fool not to choose a Gala Tent. Granted there are cheaper and more ‘Affordable’ tents out there, but do you get the quality? NO! Do you get Durability? NO! Do you get a tent that will stand the test of Time? NO! All this I can say confidently, up until we discovered Gala Tent we must have spent a small fortune on Gazebos, all of which ended up in the Bin, and why was this you may ask? Simple answer is, they were not up to the job. With a Gala Tent, you do not have that worry, the design, the ease of assembly, and most importantly, with a Gala Tent you can buy replacement parts, just ask yourself if this can be said for cheaper versions sold in local outlets, the answer will simply be NO! and you will have to buy a complete new setup. When you first take delivery of your Gala Tent, with it’s many parts you will probably think ‘ what the heck’, but do not dismay they are very simple to put up, so simple infact my 5 year old grandson knows where the parts go. How long does it take to put up you may ask? Simple, as long as you want to take in putting it up, personally we can put our 6m x 3m tent quicker than we could our 20ft x 4ft market stall, once you have assembled the roof bars the rest is plain sailing, I have read in some of the reviews about the retaining nut on the roof bars breaking, this is a minor glitch, if a glitch at all, as when the top cover is put on, it holds all the roof bars in place and it is going nowhere, so one could ask, are they needed at all? As for durability, you could not ask for better than a Gala Tent, theses tents really do withstand the elements, ours has stood the test of time in winds of up to 80 mph and never faultered and at this point I will say if you are investing in a Gala Tent, make sure you purchase the ground bars as well, as these make an already sound structure in to an even solider frame, trust me when I say that, has we have recently added the ground bars to our 6m x 3m and I am confident when I say she is going nowhere, and I live where there is a right wind trap. If in the event anything should break, as I mentioned earlier, replacement parts are available and never once have I had a problem with customer services, any issues and they are only a phone call away, can you say that about the companies that supply leading retail chains with gazebo’s, I’ll let you answer that one yourself. So all in all if you want to buy right first time and save yourself some money. Buy a Gala Tent.
Here is a video to show how good the Gala Tent is. |
| 8 May 2013 |
2 out of 2 people found this helpful. |
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5 / 5
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Pro Event Soluions Ltd Hastings |
| We now have three Gala Tents each with heaters lighting and flooring all direct from Gala Tent. I am extremely satisfied with the high levels of service both during and after sale. The products are very high quality and easy to use. Great work! |
| 3 May 2013 |
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5 / 5
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Sheila Fairley Hampshire |
| Thank you for the aftercare Michaela. That's a really good service, tell your boss! Regards
Sheila
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| 3 May 2013 |
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5 / 5
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Julie Manchester |
| Michaela, Thank you for your help! Perfect and if I have any other issues with the lights will let u know. They look really good quality. Thanks for your help. Julie |
| 1 May 2013 |
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5 / 5
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Sally Delgado . |
| Thank you for your help over the past week.
Sally |
| 30 April 2013 |
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5 / 5
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Jackie Frost, Holder of the Queens Award for Enterprise Rotherham |
Hi Jason and Kitty
I just wanted to say a huge ‘Thank You’ to you for the support, which you gave to the young people who recently volunteered to attend the ‘Get Ready’ preparation for work programme. Your contribution to the session on Effective Communication, CV Writing and sharing your experience was absolutely invaluable to the young people. Thank you also Jason for loaning and erecting the marquee, this was something, which we definitely couldn’t have done without your support! After repaying their initial loan of £150 the young people raised a total profit of £568.14 for Rotherham Cancer Care Centre, this was a great achievement not just for the young people but for everyone who was involved in the project.
Thank you once again for your support, it is much appreciated
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| 22 April 2013 |
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5 / 5
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Jon London |
Hi Michaela
Really appreciate the help - great to know there's good personal after sales service!
Hopefully our business looks like it'll pick up over summer so we'll be sure to use you again.
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| 22 April 2013 |
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5 / 5
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Richard Green Kent |
Dear Michaela
Just a short note to thank you
The part you sent me was correct
And I was able to fix my gazebo
Really appreciate your prompt help |
| 22 April 2013 |
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1 / 5
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Ark Cladding Kent |
Bought from gala as they promised good after sales and spare parts - Did they deliver after just one year on the top of the range canopy the ring pulleys broke that held the legs up did they help only to offer 10% off a new canopy
Response from Gala Tent
Thank you for your review, your feedback is very important to Gala Tent. It is reasonable to say that your canopy requires a little maintenance not a replacement, if you require any further assistance please don’t hesitate to contact our customer service team |
| 21 April 2013 |
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5 / 5
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Roy Whittaker Fleetwood |
Hi Gala
Many thanks ordered tent Thursday arrived Friday just as stated if marquee is as good up as your service i will be most impressed. |
| 19 April 2013 |
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5 / 5
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Lorraine Daisy Cottage Farm |
| I asked for a fire certificate for my goods and was sent a copy within 15 minutes of sending the email. what prompt service from your customer service team, many thanks. |
| 18 April 2013 |
1 out of 1 people found this helpful. |
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5 / 5
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Mr John Wedgwood Sutcombe, Devon |
| The Pro MX arrived today and certainly from first impressions the difference from the Compact is like chalk and cheese. This is the sort of quality I was expecting so it is a relief that it looks every bit as good as I was hoping for, the frame is impressively heavy duty and really nicely put together, lovely neat stitching, everything lines up and fits perfectly and it's looks really impressive and professional, so just the ticket.
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| 22 February 2013 |
5 out of 54 people found this helpful. |
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