Customer Services


Ask a Question


How can we help?

The Gala Tent knowledge base is an exclusive tool we have developed for you to ask a question about marquees, gazebos and party tents. These are the questions that our hundreds of thousands of customers have asked over the past 25 years, and can help you to make your decision online. If you have a question that we don't have the answer to then please get in touch on 01709 24254 and ask our team, it will help us to help future customers to buy the right decision first time when buying our products.



Live Chat Icon
Live Chat Available
Mon - Fri 9am - 5pm


At Gala Tent, we endeavour to ensure we get everything right first time, and if that's not possible, we will put it right as best we can. This page is dedicated to our Aftersales Team and providing as much help and advice so that we can help you to help us fix anything we can. You can find links to raise a complaint with the Aftersales team, track your delivery, register your Gala Tent warranty, ask our database a question, download instructions and find troubleshooting videos. We aim to acknowledge all issues and complaints raised within 24 working hours, although during peak season some delays are inevitable.

Need Help?

Request a call back