See What Our Customers Are Saying About Gala Tent

This is my second ‘marquee’ of this standard. and spec. Basically identicalMy previous one I have had for 20 or so years and used 25 or more, Starting to look a bit its age hence the new one that will outlive me!!(I have since repair mice holes in the original so will keep both)I looked at alternatives, possible 40% cheaper but knowing my spec and reading the new cheaper possibility spec it was well worth paying the extra. Trust me. (if you want to use more than once).It rained biblically from nowhere during our garden party (garden is still ruined) my new and older ‘marquee’ were great. 6x3 party tent- poor quality I borrowed totally collapsed under the weight of water and went to the tip. 2nd 6x 3 I own and was treated with protector survived but sagged around the edges forming ponds in the at head height.Would buy again..Negative - All fit together well after some opening of fittings as a little bent or dented. I’m sure if asked they would have been replaced or compensated but I left it as so much going on and I’d had the last one at the time.
Response from Gala Tent UK
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The tent printing team are very good and diligent. It looks amazing.The quality of the tent itself it strong and sturdy, very good quality. The only reason I didn't give 5 stars is the practicality element. The roof is such a tight for with no give in the material it is very difficult to put everything together. The roof requires 1cm more of material just to give a little bit of room for manoeuvre.

Basically happy with the tent we purchased. However, the canopy was damaged and had to be replaced. I do not understand how the damage occurred but Gala concluded it was caused by weather and encouraged me to carry out a risk assessment. Not sure what I can do to comply with this. How does one carry out an assessment on the British weather?

Delivery was perfect on the day selected. Items could have been better packaged, the bolt we ordered was just loose and could have easily been lost. Gala are consistent and although not perfect, do have the best designed products on the market and this is reflected in the price, you get what you pay for!

Great gazebo for the charity, easy to setup and pack down. Carry case makes things so much easier, zips and seams all feel strong. Only thing is one eyelid has already ripped around the base of the gazebo where a peg was pulled out by a random festival goer!

Quick, efficient response.

Very quick and easy order process, help on hand to make sure I got the correct part.

A strong gazebo, certainly fit for purpose which is mainly use domestically along with use as a shelter at cross country race events with junior athletes. Just my wife and I erecting the gazebo and confidant will do so with ease after a couple of practices. Dis add a storage bag which again is strong and easy to load and manoever.

Goods arrived damaged. Replacement sent no delay

Great quality fast delivery .

We did find that the two printed sides did not match the two blank sides as the zips were not the same length and therefore did not fully zip up. The Velcro were not staggered on the sides so we found it hard to secure them both to the frame. Otherwise it looked good when we eventually got it up. Thanks

Your product was just what I was looking for and did the job perfectly.

Placed my order and my product arrived the the next day, the staff where very helpful and super efficient , the products I ordered where first class and I would thoroughly recommend Gala tents

Easy to order and the goods were correct on delivery. However dispatch was inexplicably delayed, which was not a problem for us but could have been for someone else.

The website was a minefield, it kept going back to the same page. finding the 'shop' section failed. But 'contact' worked and the chap on the phone was excellent.