Gala Tent Ltd – Disclaimer and Limitation of Liability
Transparency and Trust.
1. General Information
The information provided on this website is for general information purposes only. Whilst Gala Tent Ltd makes reasonable efforts to ensure that all information, product descriptions, specifications, images and pricing are accurate, errors or omissions may occur. Gala Tent Ltd reserves the right to correct any errors and to update or change information without prior notice.
Nothing on this website constitutes professional advice or a guarantee that any product is suitable for a particular purpose unless expressly confirmed in writing by Gala Tent Ltd.
2. Product Suitability
It is the responsibility of the purchaser to ensure that the product purchased is suitable for their intended use, location and conditions.
Gala Tent structures, including gazebos, marquees and shelters, are temporary structures and are not designed to be permanent buildings unless explicitly stated. Customers must assess site conditions, environmental factors and safety requirements before installation or use.
3. Installation and Use
All products must be installed, secured and used in accordance with the instructions supplied.
Failure to properly install, secure or maintain the structure may result in damage, injury or loss. Gala Tent Ltd accepts no liability for damage, injury or loss arising from:
- Incorrect installation
- Failure to follow instructions
- Failure to properly anchor or secure the structure
- Use of the product in unsuitable weather conditions
- Modification or misuse of the product
Customers are responsible for ensuring that structures are properly weighted, secured and supervised at all times when in use.
4. Weather Conditions
Gala Tent products are designed as temporary outdoor structures and must not be used in severe weather conditions.
As a general guideline, structures must be dismantled if wind speeds approach or exceed the wind load capacity specified for the particular structure purchased, or if severe or adverse weather conditions are forecast or expected. It is the responsibility of the customer to monitor weather conditions and to dismantle the structure where necessary to prevent damage or risk to persons or property.
Damage caused by adverse weather conditions including but not limited to wind, storms, snow accumulation or flooding is not covered under warranty.
It is the customer's responsibility to monitor weather conditions and dismantle the structure when necessary.
5. Commercial and Event Use
Where a Gala Tent structure is used for an event, exhibition, market, commercial activity or public gathering, the product shall be deemed accepted in the condition in which it was delivered and installed.
Once a structure has been erected and used for an event, the customer accepts that the product was suitable and fit for the purpose of that event at the time of use.
Accordingly, no claims may be made under warranty for cosmetic issues, minor imperfections, or characteristics present at the time of installation after the structure has been used for an event.
6. Fabric Characteristics and Manufacturing Tolerances
Gala Tent products are manufactured using commercial-grade materials. Minor manufacturing tolerances and cosmetic variations are normal and do not constitute faults.
Examples include but are not limited to:
- Minor stitching variations
- Slight colour shade differences
- Small marks from the manufacturing process
- Minor creasing from packaging or storage
These characteristics are typical within commercial textile manufacturing and do not affect the functionality or performance of the product.
7. Pinholes in Canopy Fabric
Small pinholes may occasionally appear in canopy fabric when the material is stretched during installation.
These pinholes are a normal characteristic of commercial PVC or coated fabrics and may occur as part of the manufacturing and tensioning process. As commercial canopy materials must be stretched during assembly to achieve correct structural tension, such pinholes are not considered a manufacturing defect.
Pinholes do not affect the structural integrity or performance of the canopy and can typically be remedied easily with an appropriate seam sealer if required.
Accordingly, the presence of pinholes in canopy fabric shall not be classified as a fault or warranty issue.
8. Warranty Limitations
Any warranty provided by Gala Tent Ltd applies only to manufacturing defects in materials or workmanship and does not cover:
- Damage caused by weather
- Misuse or improper installation
- Wear and tear
- Accidental damage
- Damage caused during unpacking or handling
- Use for commercial hire unless specified
- Cosmetic imperfections within manufacturing tolerances
Specific warranty terms may vary depending on the product and will be stated at the time of purchase.
9. Inspection Upon Delivery
Customers are responsible for inspecting goods upon delivery.
Any damage, missing components or defects must be reported within 14 days after delivery. Failure to report issues before the product is installed or used may limit the ability to process warranty claims.
10. Third-Party Use and Events
Gala Tent Ltd accepts no liability for damage, loss or injury arising from the use of its products at events, markets, exhibitions or public gatherings where the structure is installed or operated by the customer or any third party.
Customers are responsible for conducting appropriate safety checks, risk assessments and securing adequate insurance where required.
11. Third-Party Links
This website may contain links to third-party websites for convenience or information purposes. Gala Tent Ltd has no control over the content or services provided by such websites and accepts no responsibility for them.
12. Limitation of Liability
To the fullest extent permitted by law, Gala Tent Ltd shall not be liable for:
- Loss of profits
- Loss of business
- Loss of revenue
- Loss of opportunity
- Indirect or consequential losses
- Damage arising from misuse or improper installation of products
Where liability cannot be excluded, the maximum liability of Gala Tent Ltd shall not exceed the purchase price paid for the product concerned.
13. Legal Liability
Nothing in this disclaimer shall exclude or limit liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded or limited under applicable law.
14. Intellectual Property
All trademarks, logos, images, product names and content on this website are the property of Gala Tent Ltd unless otherwise stated. They may not be reproduced, copied or used without prior written permission.
15. Changes to this Disclaimer
Gala Tent Ltd reserves the right to amend or update this disclaimer at any time without prior notice. The most current version will always be published on this website.
