See What Our Customers Are Saying About Gala Tent

Great quality tent and the printing is amazing first class. The printing team were so helpful. Wasn't expensive compared to other quality products. The only reason I didn't give 5 stars is the material is measured so tight its hard to fix together and zip up. I can't see the down side of putting an extra centimeter into the length so it's easier to fix and zip up the tent.

This is my second ‘marquee’ of this standard. and spec. Basically identicalMy previous one I have had for 20 or so years and used 25 or more, Starting to look a bit its age hence the new one that will outlive me!!(I have since repair mice holes in the original so will keep both)I looked at alternatives, possible 40% cheaper but knowing my spec and reading the new cheaper possibility spec it was well worth paying the extra. Trust me. (if you want to use more than once).It rained biblically from nowhere during our garden party (garden is still ruined) my new and older ‘marquee’ were great. 6x3 party tent- poor quality I borrowed totally collapsed under the weight of water and went to the tip. 2nd 6x 3 I own and was treated with protector survived but sagged around the edges forming ponds in the at head height.Would buy again..Negative - All fit together well after some opening of fittings as a little bent or dented. I’m sure if asked they would have been replaced or compensated but I left it as so much going on and I’d had the last one at the time.
Response from Gala Tent UK
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The tent printing team are very good and diligent. It looks amazing.The quality of the tent itself it strong and sturdy, very good quality. The only reason I didn't give 5 stars is the practicality element. The roof is such a tight for with no give in the material it is very difficult to put everything together. The roof requires 1cm more of material just to give a little bit of room for manoeuvre.

Good quality item but I assume it wrap around my gazebo with Velcro finish but disappointed with it.

Basically happy with the tent we purchased. However, the canopy was damaged and had to be replaced. I do not understand how the damage occurred but Gala concluded it was caused by weather and encouraged me to carry out a risk assessment. Not sure what I can do to comply with this. How does one carry out an assessment on the British weather?

Delivery was perfect on the day selected. Items could have been better packaged, the bolt we ordered was just loose and could have easily been lost. Gala are consistent and although not perfect, do have the best designed products on the market and this is reflected in the price, you get what you pay for!

Great gazebo for the charity, easy to setup and pack down. Carry case makes things so much easier, zips and seams all feel strong. Only thing is one eyelid has already ripped around the base of the gazebo where a peg was pulled out by a random festival goer!

Quick, efficient response.

I cannot really review a spares order but the frame part was easy to fit and the replacement carry bag is fine!

We erected for a special day on Sunday. I have to say it went well. We found that having all the necessary equipment in a bag was a great help, as the erecting team will be different every year. They are well built and substantial. None of us could understand how to use the gutters, so didn’t bother. Our only worries were the size of the wheels which meant we had to wheel them nearly upright. The handles at the top needed to be a bit more generous in size. Never mind they were good. Thank you for all your support in helping us with information before our purchase. I have already recommended you to many people. The service was more than good.

Very poor communication regarding delivery. Next day delivery took 5 days and arrived without notice at 8am. The driver didn't bring the boxes to my door, they were dumped on my drive. I had to bring them to the house myself. A poor carrier to say the least. The marquee appears decent quality. Poor assembly instructions and the instruction video they refer to doesn't exist any more according to the website. The Gala Tent logos are way to big, ugly, numerous and over powering. They will be cut off soon. I tried to leave 1 and 2 star reviews but their system wouldn't load it. Seems they only want to post good news! This is not a 4 star review by a long shot.

The order was delayed in delivery, the quality of the product bought was very good.

Great product very sturdy and easy to put up would definitely buy again. Delivery was fast and very efficient