See What Our Customers Are Saying About Gala Tent

Quick and easy to order from this site called first to check sizes and had a few questions all my questions answered quickly pleasure dealing with this comany

We are usually very satisfied with the products from Gala tent but this time we are slightly disappointed. The timing of the order to deliver was excellent as was the customer service. The printing and cover is not of the standard we have had before and we are already seeing holes in the canopy. The contact details were printed on the back of the canopy where customers can''t see so eventually we will need to replace this. We have been offered a re printing but at a cost. Even though slightly disappointed we will continue to order as the customer service os excellent. As i send this I have been asked to contact customer services which I have already done and offered a resolve to the situation but at this time we can''t pay for a re print.
Response from Gala Tent UK
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Very good solid structure built to last for many years. Can thoroughly recommend this gazebo.

It should have come with many more
Response from Gala Tent UK
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Excellent product, great price and superb customer service.

Excellent service and item arrived next day very pleased

product was delivered on time with all pieces .Good service.

ordered goods quickly dispatched quickly and arrived on time

Bought my gala tent .. Sooooooo pleased with it. Just started a new craft venture and my stall now looks fab. Great quality and although ideally two to set it up I managed on my own when friend was late. Quick delivery and had no need to call Gala as everything perfect.. Will use again when I need a banner.

The 3rd roof for the Gazebo since new - Great framework but wish the covers were stronger - Only seem to last one season although all other shelters and poly tunnels on the farm seem to last well ... so maybe cover materials could be improved?
Response from Gala Tent UK
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Would have scored 5 stars if there had been instructions with the kit.
Response from Gala Tent UK
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Very quick delivery :) hi quality product and good price. I'm very recommended :)

6 weeks ago bought 3 x 4.5m Gala Shade Pro 40 as we wanted to leave it up all summer and were advised to buy this heavier gauge one. Bought the side walls and the leg weights too. Expensive at over £600 all in BUT we wanted something reliable and sturdy that could be left up with no worries about it breaking and as we wanted it for an event at home, we didn't want any problems. Very pleased that it is what we hoped it would be and remains in situ on the patio, despite some windy and rainy conditions. The structure has shaken in the wind and but survived intact. Quite heavy - had 4 people to put it up and was straight forward but wouldn't like to put up and take back down in a day as was probably an hour to get it set up properly. Rainwater does not pool in the fabric of the roof and it is waterproof as advertised. Put up a side wall just to try and these are good quality material as well with strong velcro to hold in place at top and sides. Strong bag for storage and as you would expect for this size and thickness of the frame, it will take up some space to store for the winter. eg about 170 cm x 30cm x 30 cm or so without the side walls.- Accurate dimensions probably in the product info. Glad bought the 4.5m length instead of the 3 x 3m square as can still sit under it and keep all the chairs and table dry under it when it rains. Also reassured that it was made in UK and can get spare parts if necessary later. Yes, very expensive for a gazebo but if you take into account that some people have to replace their lighter-weight gazebos every year - if they leave them up anyway- so it should even up the score over the years hopefully. Summary-expensive but sturdy and reliable and can leave up for the summer.

Very helpfull and friendly service

quick response good product will use again