See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Great Company selling great products. Good pricing and prompt delivery. Great company to deal with.
The gentleman with whom I spoke was the most helpful person I’ve ever encountered when asking help with an online purchase. He helped by phoning me back several times with useful information, and to check that I was secure with this purchase. I remember telling him he had gone above and beyond my expectations for customer service! I’m sorry, but I forget his name. It may be Jake, but I’m not sure… He was very helpful throughout and elevated my experience into more than just a simple purchase. Many thanks, Tim.
I rarely write reviews but am happy to do so on this occasion. I purchased a 4.5 metre pop up gazebo without sides, for my 66 year old convertible Morris Minor. It allows me to keep it protected with the roof down, without having to concern myself with the insides getting wet even with a significant wind. The top of the gazebo can be easily lowered, if required, to just keep clear of the top of the windscreen. Although not the cheapest the cost is justified due to the strength of construction and quality of materials used. The storage bag is high quality also, so easing the packing away process. This purchase has exceeded my expectations, one of my better investments. I most highly recommend.Harry Langham
The Chaps at Gala were very attentive with my requirements and took a lot of time in their explanation.I have had over 10 Gazebo's over the years. All were shredded, or were damaged due to wind, rain etc.....Spent over 2,000 pounds.My Gala Tent was expensive, at over 1,500 Pounds.Saying that, it is the 'Best Quality', extremely Robust. Parts are available.So pleased that I purchase it. Mine is 3 x 6m. Will be purchasing a 3 x 3 in the future.I should have bought from them in the first place and saved my money.I will be recommending to everyone.Sensible to buy the best in the first instance regarding Gazebo's.Many thanks GuyRegardsVal
Excellent customer from Behring to start
Had a problem with the delivery but all sorted really quick thank you
Fantastic customer service to help us select the right product at the best possible price. Our new gazebo looks amazing and very sturdy - just the thing for all our city centre events. We look forward to putting it to use at our next event - the Love Lancaster Live celebration of music throughout Lancaster city centre. We'd highly recommend Gala Tents to anyone looking for high quality branded gazebos and will hapily return to them for any future purchases.
Put up yesterday by two people without much difficulty. Very good quality canopy. The proof will be how it fares in wind and rain.
Very easy to find and purchase a replacement part on the website
Extremely fast and smooth transaction. Spare parts delivered next day and exactly as ordered. Thank you
Absolutely great service. The product itself is 10/10. Can see why their No.1 in the UK. Staff are also brilliant and helpful. Especially Darren!!! God Bless, Gala Tents. Will definitely recommend to all ????????
Bought a ground bar kit to replace some broken parts of our gala tent, very impressed with fit and finish and all parts slotted into existing parts flawlessly. Thank you
I'm really happy with my gazebo which I purchased for my small business to enable me to exhibit at local shows. Everyone I spoke to at Gala was very helpful, answered all my questions and rang me back promptly. The first time we put it up in the garden , the frame was a bit stiff to open, but after using it 3 times now, it's so much easier, I guess it was just stiff. The bright orange top is brilliant and showed up over other tents and caravans so people knew where we were! The quality is excellent, I love it!
I have 2 Gala marquess and wanted some replacement parts I phoned to make an order and was greeted by an extremely knowledgeable person who immediately looked up my purchase from years before and was able to supply the parts on a next day delivery...amazing service!
Generally everything has been really positive. The gazebo is excellent quality, and the sturdiness is just what we were looking for. A couple of minor niggles are the lack of instructions on how to integrate different aspects, for example how sand bags are supposed to fit on the legs when the side walls are in place, and how the ground bars are supposed to fit alongside the sandbags. All the instructions are for each item separately. We also feel the wrap around banner could be attached more easily - it's a bit of a struggle for one person do attach on their own. Some D rings on the top corners of the canopy would've helped hugely.
Alexandrea