See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Ordered 3x3 Hex 50 with sides and bag. Asked for Monday delivery instead of next day, Delivered bang on time. 2nd time ordering from Galatent, always great service and quality.
Arrived but the outer packing was severely damaged. The bands had cut into the outer box. I raised concerns before opening and was advised to open and feedback. Due to the high quality of the frame there was no damage and the gazebo was excellent. Customer service was very responsive. Product was expensive but worth it for the quality.
Fast delivery. Quality product. Thank you.
Used for years. My go to company for tents and all accessories and replacement parts. Not the cheapest but the quality and durability is worth those extra £££
Having a little knowledge of gazebo quality and framework structure due to a previous premium gazebo purchase for my own business, I knew what I wanted from any future gazebos and Gala Tent was the obvious choice for me, having seen examples of their products at events I had attended as an exhibitor.From initial contact with Darren P in the sales department, and throughout this purchase to completion, my experience with Gala Tent has been outstanding. None of my questions were too much bother and were answered in a timely manner. At no point did I feel anything was too much trouble for Darren. He is a true credit to your company.Delivery arrangements were perfect, and my colleague who took delivery of the pallet load wished her suppliers were as helpful as Gala Tent when a request was made for a tail lift delivery vehicle.Outstanding customer service, knowledge, products, speed of delivery, all contribute to the fact that I have no hesitation in recommending Gala Tent to anyone considering a quality gazebo purchase.
This is a great addition to our outdoors perfect for BBQs and family get togethers
Fast and effecient from order to a very quck delivery time, well done
Gala gave great advice on the phone and actually steered me towards a cheaper gazebo that was more suitable. The Gazebo, was sent very quickly and we received next day. The quality of the Gazebo frame and material is high quality and is head and shoulders above previous types we have used. Would definitely recommend and alreay have done. Keep it Up!!
I dealt with Mark at Gala Tents and he has just been incredible - nothing is too much trouble, I have been given expert advice and really appreciate the way that Mark goes above and beyond even if I do ask basic questions. Highly recommend using Gala Tents having dealt with Mark 0 excellent customer service and delivery at 7:30am the next day!
The Hummingbird Centre have used Gala Tent in the past we needed our gazebo and flags up dating. Service received from Michael Everitt and Darren Perry was excellent especially Michael with supporing on the design work. We were also on a deadline for an event taking place at the end of June all products arrived on time and looked amazing. Thank you to everyone at Gala Tent.
Team at the warehouse were really helpful and very knowledgeable. Spares in stock and was able to collect with any pre-ordering. Couldn’t ask for more, have been using Gala for 20 years now - always a quality product, wouldn’t go anywhere else.
Wonderful product,made our solstice Firewalk a success.
Response from Gala Tent UK
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Excellent experience with Galatent! The ordering process was simple and straightforward, with clear and accurate information provided throughout. The execution was fast and efficient, and the product arrived exactly as described — high-quality and well-made. Highly recommended!
Second gazebo from Gala. The first is over 10 years old and still going strong! The new one is even better constructed. Our bespoke design is an exact copy of the original, which the design team were excellent in sorting. The carriers lost one of the parels but Gala were quick in sending a replacement. The price looks steep but these are in a different league of quality from the £1-200 priced gazebos that are on offer. You do get what you pay for.
Super service with spot on banner wrap. Very happy all round, with Darren and his team. Will I use Galatent again- You bet !!
Response from Gala Tent UK
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