See What Our Customers Are Saying About Gala Tent

Impressive quality and easy to erect. The storage and transportation bag is also great. I had an issue with delivery due to damage at the courier depot which was inconvenient. If it wasn’t for this, I’d have rated 5 stars.

Product is good. The delivery driver dropped it into the hall on ground floor of our apartment, we are on level 2. The carrier prevented a 5 star review.

When speaking to staff at gala they are so help full from start to finish of purchase of item . starting from frame to side to weights . I've always had great service from any member of staff even when ordering and making a mistake they will contact you to help sort out any issue .

Delay in delivery which was resolved. Well made tent, easy to put up. So far so good. It hasn't had to withstand any weather yet so fingers crossed it will have a long life.

Excellent service from Gala and excellent parts as well BUT very poor performance from their carriers, XDP, ordered and despatched 5/4/22 in good time for Easter, the parcel reached me on 20/4/22, I wish I was able to post a review for XDP here, Gala did their bit very well but their choice of carrier let them down very badly

Great customer service the quality of the product is the best I've had and very easy to assemble

Good

Excellent Service and quick delivery - Great product

Good quality gazebo but still not received my strengthening bar

Excellent Service and prompt delivery. Good quality marquee. Quite a difficult build which needs 3 people at points. Stitching for Stringing on doors/sides/ends is not robust enough and a number have come away.

good

Gazebo seems strong and sturdy, packaged well although not used as yet, but, extremely disappointed and a little annoyed that after spend £388, there are no guy ropes or ground fixing pins included, so couldn’t use it at the moment anyway!!

Excellent value for money, excellent customer service and very speedy delivery. Thank you!

I have bought a 4 x 4 Marquee in the past 2nd hand, so I had no issue buying a replacement after mine was accidentally damaged. Right from the start, the service was perfect and delivery prompt. Being new it had some slight enhancements to my previous one which is great. The overall quality is of a very high standard for home use, and the materials used are also of a very high standard. Erecting the marquee may look complex but it is very easy to put together and very well labelled (loved that), I watched their tutorial and used the instructions. However, as I had one it was easier than being a first-timer. After it rained before Christmas 2021, I had some issues with the window panel, however, after I emailed the issue this was promptly replaced so top marks again. The only drawback this new marquee was more of a preference issue for me, the doors are a roll-up and while I cannot complain about the flexibility of the doors there are 2 types on both ends that seal brilliantly, however, I would have like to see some zip open doors. Again, that’s just my preference but all in all a defo thumbs up.

i ordered two feet i got two feet that have been modified so need different fixings could you look in to sending the new feet with fixings please