Our Ongoing Commitment to Quality: Why ISO 9001 Accreditation Matters

At Gala Tent, our mission has always been simple: deliver the very best products and services, with a focus on quality, reliability, and continuous improvement. That mission has been at the heart of our business since day one — and now, it has been officially recognised through our ISO 9001:2015 accreditation - certificate number 14142792.

This achievement is more than a tick-box exercise. It represents a culture of quality running through every part of our organisation, ensuring that our customers always receive products and support they can trust.

But what does ISO 9001:2015 actually mean — and why should it matter to you as a customer?

What is ISO 9001:2015?

ISO 9001:2015 is the internationally recognised benchmark for quality management systems. It proves that a business has the structures and processes in place to consistently meet both customer and regulatory requirements.

The standard is built on principles such as:

• A strong customer focus

• Leadership commitment

• A robust process approach

• Risk-based thinking

• Evidence-driven decision making

• Continuous improvement

In short, ISO 9001:2015 ensures that a business is not only performing today, but is committed to ongoing improvement well into the future.

Why Choose an ISO 9001 Accredited Supplier?

When you choose Gala Tent, you’re not just choosing a marquee or gazebo. You’re choosing a partner with a proven commitment to quality. Here’s how that benefits you:

• Consistent quality — You receive reliable, high-standard products every time.

• Faster issue resolution — Our processes ensure that if a problem occurs, it is identified and addressed quickly.

• Better communication — Our team follows structured methods to keep you updated from order to delivery.

• Continuous improvement — We regularly review how we can serve you even better, so your experience keeps improving.

• Greater confidence — You can trust that our systems, staff, and products meet rigorous international standards.

As our CEO Jason Mace put it:

“Continuous improvement has been at the heart of everything we do for 25 years, from the products we supply to the systems we use. This accreditation is testament to our dedication to providing quality in everything.”

Quality, Backed by Experience

For over 25 years, Gala Tent has supported customers in every sector — from private events to commercial and industrial projects — by providing durable shelters, robust event equipment, and a trusted customer service team. Achieving ISO 9001:2015 is the next step in that legacy of excellence, giving customers even more confidence in working with us.

Our commitment to quality means we have systems that can grow and adapt with you, whether you need a single branded gazebo, a large-scale commercial structure, or ongoing event support. Every product and every service we offer is designed to make your life easier and your business look more professional.

Our Vision for the Future

The journey doesn’t stop here. Maintaining ISO 9001:2015 means we will be continuously audited and reviewed to ensure our standards remain high. That means you can expect:

• Ongoing investment in staff training and skills

• New innovations to make processes even more efficient

• Regular improvements to how we handle orders, deliveries, and aftersales support

• Transparent systems to help us stay accountable and responsive

Our accreditation isn’t a one-time achievement — it’s a promise that Gala Tent will keep raising the bar year after year.

Why It Matters

At its heart, ISO 9001:2015 is about building trust. It demonstrates that Gala Tent is serious about the quality of our products and the customer experience that surrounds them. It means we are independently audited and held to a higher standard — so you don’t have to just take our word for it.

Whether you’re buying your first event shelter or managing a large-scale commercial rollout, you deserve the reassurance that comes from working with an ISO-accredited partner.

If you’d like to discover how our approach to quality can benefit your next project, our team would love to help with premium quality gazebos, party tents and marquees . Get in touch today and experience the Gala Tent difference for yourself.