See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Well packed and with clear instructions. Looks well designed. Intend to use it as an entrance or connecting corridor to my home, to and from Gazebos.
two faults with the canopy . it turned up moldy and then it leaked , however a new roof was sent out no charge, but no small offer of compensation offered, otherwise Gala would have gone beyond good service and received a 5 star rating
Response from Gala Tent UK
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Quality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either endQuality of Gazebo is excellent and well worth the money to know it will withstand high winds and heavy rain without having to worry about it blowing away or leaking.however we did find it slighlty mis-leading when purchasing as we didn't realise that the canopy was only available in white which doesn't really match our blue tent and neither did we realise that there is no mid-way vertical support pole with the half wall so this does tend to sag in the middle as 4.5 m is too long a stretch to only have support at either end
Response from Gala Tent UK
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Response from Gala Tent UK
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3/4 star rating, Nice to buy uk made product, once order payment had been made product and delivery was fairly quick. We had a logo printed above door area. You can see where gala logo was removed if you look hard. Was disappointed not to get storage bags included in price.But the quality of the product looks good , Our tent has been up for 3 weeks on Cornish coastal location & everything look on so far.
The product arrived quickly although was badly packaged so was damaged and I had to return it. A replacement was swiftly sent out so I was happy in the end
The gazebo is first class;just disappointed that when the parcel arrived the wheel on the bag was damaged in transit .
Excellent quality easy to assemble
Good quality, very sturdy. A lot more difficult to put up/down than I imagined due to it being so heavy and as such not suitable for the occasional use I had planned
Would have scored 5 stars if there had been instructions with the kit.
Response from Gala Tent UK
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quick response good product will use again
While I cannot fault the quality of the gutter, and it's ability to take the rain water away from the middle it does hang down too far, so you can't really use the opening as a walkway without stooping.
Very professional company who fulfilled our order promptly . The items arrived in the promised time and were of high standard. Staff were polite and informative . Would defiantly use again.
Good customer service. On time delivery. Reasonable in price
The marquee is a quality product with a few minor issues related to my needs. There were stitched self adhesive labels which I did not want as it is a non commercial location.The Pro version uses Dutch lacing rather than heavy duty zips, and I found that the location of the Velcro strips meant that they were not fully overlapped, especially with the ground bars fitted. The wing nuts were fairly poor and I requested four extra which were promptly provided and were of far superior quality. I also ordered the wind resistance anchoring and the strap mechanism on one was poor. Despite these issues, I am happy with the product.I have recommended and demonstrated the marquee to my brother in law.
Response from Gala Tent UK
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Product is as expected but delivery was messed up so spoilt they who experience. Product was still in delivery depot when they said they had tried to deliver it. Brought it the next day
Response from Gala Tent UK
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