See What Our Customers Are Saying About Gala Tent

I purchased a Gala Marquee for use at outside events having had 2 cheap gazebos destroyed by wind after a couple of outings. The Gala product is far superior and although rather bulky to transport is a proper job, can be secured against weather and looks professional. It takes a while to put up but will get faster with more practice. In all it seems a good product at a fair price.

Perfect apart from the misleading '2 people in 2 minutes'.
Response from Gala Tent UK
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Quality product and excellent customer service. Just disappointed that the side panels were so difficult to zip up.
Response from Gala Tent UK
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Good service as usual with prompt delivery.

Good product let down by a couple of poor welds on the joints and screw nuts.
Response from Gala Tent UK
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Marquee chandeliers are great, but the instructions on assembly could be greatly improved on.

After speaking to sales staff at length about the product and being told the wheels on the storage bag were suitable for use on grass I was disappointed to find this was not really the case, even on firm dry ground with short grass the bag was unstable and hard work to control in rolling mode so only really suitable for use on hard standing. The gazebo itself was easy enough to set up and appears to quite robust and reasonable value for money on first use. The only other thing I would mention to be aware of is the sneaky and unnecessary £7.99 (per order regardless of value) packing and handling charge that gets added at the checkout.
Response from Gala Tent UK
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We have two recent purchases. The first was a new 3m x 4.5m gazebo. Well made except for one fault. The four corner posts extend and are fixed by pins. One of the pins is faulty so we are not able to fix it properly. Any tips or do we have to replace the post. The second purchase was to replace a damaged roof, side panels and framework of our marquee. The delivery service was excellent. The problem is that the velcro bands which secure the tent to the side poles are not securely sewn on and are detaching themselves. Any tips about that?
Response from Gala Tent UK
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Once down, the floor is good quality and offers good grip.To save time when setting up I'd recommend you join chunks of the floor together (so fewer pieces to join when the pressure's on). The floor is white, so it is going to need cleaning regularly.

tent all good and works well carry bag feet lasted not past the first use, as soon as you packed up the frame and put the canopy in the front bag the feet collapsed so you can t stand it up any more

Delivery & service excellent (my 3rd order). Tent superb for the price and pretty resilient even in a storm. Lots of use & still very sound after 2 years. Only niggles are the nuts&bolts which can be a little variable in quality and do corrode a bit if overwintered outdoors (order some spares at the outset). A dumpy bag to carry the tent in is needed but not included and I suggest a small tool to tighten wing nuts. Altogether more than satisfied by the company and product.

Item arrived in very good time and was packaged well.

Gala tents are very good we use ours in the garden and it's big and gives a lot of nice shade you order one day and it's there the next

The product is great, delivery was 3 days late!

What I wanted at the price I wanted&delivered in good time