See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
As you're probably aware we've been down today and picked up the side panels. The panels are the right shade of white and match the rest of the marquee. You've now got two happy customers. Thank you to you and Laura for your understanding and help in getting everything sorted - the customer service you've provided has been excellent, very best wishes,
Hello Bethan. Thanks to your very prompt and helpful service we did have two perfect tables in time for our garden party. The pro 50 galashade was superb too and much admired and commented on by our guests. Thanks againSharon
We ordered a complete replacement PVC cover for our tent/marquee. It arrived very promptly and the quality is absolutely superb and the fittings. Really lovely, thank you!
Thank you, the pegs arrived as you promised. I must commend you on very good customer service, which I am sure is the reason Gala has such a good reliable reputation.
Great customer service, thanks so much for your prompt response.
Further to my recent email advising delivery of stained Gala Tent Side Panels, I was most pleased to receive replacement panels which must have been despatched immediately by Gala Tent following my notification of the complaint. I must congratulate and thank you on your excellent service in replacing the goods, without any further deliberations. A very satisfied Gala Tent Customer.
We have bought 8 Tents in the last five years and have been very happy with them. The your handling of our query was efficient and helpful, many thanks
I bought the Gala Tent for a family party and it was also used at our Annual Village Fete. On both occasions it was a great success and we are very pleased with it. I looked at the Gala video showing how to erect the Tent which was very helpful. I thought you would like to see how our family did it in just 54 seconds (with the help of a speeded up camera) !
Watch us putting up a Gala Tent.
Thank you Michaela! I really appreciate the level of customer service you have provided.
The second email yesterday had the invoice I understand so thank you all so much for your help. Fantastic service and record-keeping from Laura!
Just like to say thank you for the quick and efficient way you dealt with my order, Epping Tennis Club will be recommending you to all our members and friends.
Many thanks Michaela. Excellent customer services aswell as an excellent product!
Just to say a huge thanks for the way you've dealt with us regarding the supply of a marquee for our Festival. The quality is superb, order processing was easy and efficient and you went the extra mile to ensure we had what we wanted by the date we needed it. I'd be happy to recommend Gala to anyone looking for a marquee. Thanks
The sign of a good company is not how they deal with things when everything is going well but how they deal with something when there is a problem. Whilst we had a problem with some of the panels matching in colour. It was dealt with quickly and efficiently, plenty of communication and all quickly resolved without any inconvenience. Couldn't fault product or service provided and would highly recommend.
