See What Our Customers Are Saying About Gala Tent

Very Good Quality Sheet replacement and efficient service .Thank You !

Good quality marquee but after-sales service hopeless. Tried to register warranty but website said invoice not consigned. Tried to contact with Live Chat but no response and the message I left has not resulted in any contact from Gala

The service was good and the tent performed very well on its first outing. The main drawbacks are (1) the frame is very heavy (Pro 40) and I shudder to think what the Pro 50 is like and (2) possibly as a result the carry bag is already starting to break apart - possibly due to it being dragged along the floor as the wheeling system is also not seemingly up the job. If you are able to make the frame lighter and/or the carry bag and wheels more robust this would be a great help
Response from Gala Tent UK
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I bought my gala tend after taken a few months hard look at the product during this period I have the chance to look at other products and I'm happy I chose this product because it is sturdy, beautiful, well packedand I have no regrets and treasure it for as long as I can

The Pro 50 is an excellent bit of kit, very sturdy, quality throughout and very reassuring to know parts are replaceable and a very helpfu and knowledgeable team are readily available.

Really please with our Marquee, which looks like it will last for years. The service from Gala Tent was excellent.

The service given was excellent. The tentage was as good as we expected it to be, the gazebos are paticularly good, exceeding our expectations.

Recently bought a 3x3mtr pop up gazebo Pro 50 with loads of accessories. The gazebo and associated bits are absolutely first rate and without a doubt the best gazebo we have ever owned ( and we have owned quite a few ). We operate a mobile business which involves putting up / taking down every couple of days. Easy to do, and the frame is so strong it should last for years.The only problems we have had is with the sky banner. Although the quality of the materials are excellent, the fit leaves something to be desired. We are now on our third one, which, although it now fits the supporting poles, because there is no central support, it sags dramatically when erected. This is the only thing we have bought from Gala that we couldn't recommend. We now clip it over the half side at the front so that it can be seen and read. Everything else is top quality and does an excellent job.The staff at Gala are very friendly and will try to advise and sort any problems you might get.Overall, a good company, good staff and good product.

Good product, good service. Like the strength of the tents. Dislike the fact the canvas bag has sharp screws that damaged my decking when pulling it leaned over.

Excellent service all round. Right from the ordering which was nice and straight forward - through to the delivery which was very organized and time efficient. 5* service by me!

Excellent service all round. Right from the ordering which was nice and straight forward - through to the delivery which was very organized and time efficient. 5* service by me!

The products are fine but the delivery was delayed without any reason given by the carrier. The tracking stated a delivery was tried and a POD raised but not actually received at the delivery address! So poor delivery by APC marks the review down.CT

Good easy stuff to repair the gazebo canopy, easy to use, strong fabric

I bought a gala marquee 10 years ago & it has had plenty of use 8 to 12 times a year and it still looks good, the roof leeks a little BUT when the time comes to replace the marquee it will be a GALA MARQUEE with out a doubt

We were very pleased to have such excellent advice when purchasing, and bought the 3x4.5m with ground bars; the pop-up gazebo was a great success for its first outing; slightly showery weather for a large party, so we just used the roof canopy which provided some shade when it was sunny and some shelter when it rained. Very high quality materials, easy to erectdespite a sloping lawn using the instructions, and very sturdy. Our only comment is that we did not understand the need to pull out the handled pins at the top of the legs in order to take the structure down after the event, so we had to wait a day or so until we had other people there to inspire and help on that (how about including instructions and diagram in the booklet?). We were easily able to get everything into the strong bags supplied, having removed the canopy. Definitely recommend.