See What Our Customers Are Saying About Gala Tent

I am writing on behalf of Studley Quadrilateral Division for the safe arrival of our marquee on Friday 28 April. I have to express my most sincere thanks to your carriers TNT Express (UK) Ltd who really pulled all the stops out to ensure that we received the marquee on Friday. We missed the driver and after one telephone call with the Gateshead Customer services office, Carol Kennedy was straight on the phone to the local depot at Hartlebury in Worcestershire to see if they could help us out. She made several calls to myself to keep me informed of progress and finally telephoned to ask late in the afternoon if we had safely received our packages. What outstanding customer care and service your carriers provide. It is most re-assuring to know that there are companies like yourself and TNT who care about their customers and not just their money. Please extend my thanks to all in your company who made this possible and thank them for a job very well done. I understand from Mandy that she was getting married over the bank Holiday and I imagine she is away on her honeymoon. Please also thank her for all her assistance in making this possible. We Christened the new marquee at our final rugby tournament on Sunday 30 April and I attach two photos for your reference. Once again thank you very much indeed.

Just a quick note to inform you that our order arrived at 12.00 noon today, just to say thank you for your promptness in supplying the order

Gala Tent delivered next day and a very nice TNT man delivered it.

Good afternoon, many thanks for the assistance you gave me yesterday when ordering our. Gala Tent and accessories. The speed and efficiency was excellent and I wish all of our suppliers were so good.

Emma, Thanks very much for confirmation of my order. Please pass on my thanks to Martin for his help in finalising what i wanted. Hopefully we will be able to do business again and i will not have any hesitation inrecommending Gala Tent to other people.

Emma, everything arrived on time and in the morning yesterday and I foundputting the marquee tent up a lot easier than I expected. Thank you for all your help, it was certainly some of the best customer service I have experienced. Thank you!

Thank you for sending my order out promtly they arrived today. You are to be congratulated on your after sales service which is very good.

hi just a quick note to say item turned up today . very impressed with speed of delivery especially at this time of year . thank you very much , kind regards , merry xmas

I recently purchased a Gala Tent from yourselves. First off, can I say it is fantastic and thank you for your service in getting it to me, It certainly saved our bacon.

HELLO I THOUGHT ID EMAIL YOU TO THANK YOU FOR YOUR PROMPT AND EFFICIENT SERVICE THANKS AGAIN.

Pleasure doing business with you, have now put my marquee up and it is fantastic, will be having some great parties.

Thanks for the quick delivery of the Gala Shade

Hi there just to say many thanks as the marquee arrived on Friday morning and I had erected it by 4.00 p.m.My wife and I are really pleased with the marquee and lights and we are looking forward to our planned double birthday party, whatever the weather.I managed to erect it single handed which took a little ingenuity getting the roof up to put the legs in, but having had lots of experience with frame tents over the years, it was not as difficult as I had feared.

On 1st October I placed an order with you by telephone. On 4th October the goods were delivered but unfortunately one of the items was damaged. I telephoned your customer services dept and spoke to a nice girl who said she would find out what she could do for me and ring me back. A few minutes later she rang me back to say replacement goods were being sent out that day and that I did not have to return the damaged goods. Today 5th Oct the replacement goods were received in perfect condition. I would like to say Thank you to all involved, it is quite rare for customer service to be this efficient. I shall certainly recommend you to anyone I can, everyone at work was amazed by your response to the problem...put our customer service department to shame anyway!! Once again Thanks to you all

Many thanks for resolving my issue, my delivery arrived safely yesterday.I am very impressed with the speed and efficiency with which this matter was resolved by Gala Tent. I look forward to purchasing again from you in the