See What Our Customers Are Saying About Gala Tent
Real Feedback from Real Customers.
Having had an experience with a friend's Gala Tent a few years ago, when it came to getting a marquee for our own use there was no question that Gala would be at the top of our list of suppliers. From the easy online order form to the prompt deliver everything went smoothly. Even though we were not in at the first attempt to deliver a second time and date was quickly set up. the driver delivered to a convenient place at our property and we were able to store the packages under cover until needed. The tent was erected mostly by two of us with help from four others to do the heavy lift. We were then able to complete the erection all within a working day. Now we are looking forward to the party!
I was disappointed that the product did not fit my structure due to mine being of the previous design and a bit old. I have kept the item with a view to upgrade the canopies in the future and it will then fit. I hope
This is the second set of pole bags we have purchased, the first set are still going strong for another tent. There is plenty of length so no worries about the poles sticking out and there is room for many poles,we use more bags to keep the different poles sorted. We always get wonderful service from Gala Tents.
Quick and efficient,thanks
Good quality product. Hard to assemble especially as paint on bolts made it very hard to tighten nuts
WE bought before and had fabulous service and great product, However No one available to speak to on a sunday
Gala Tent products are the best. i thought the website was a bit clunky.
5% discount didnt work, liked evryting else about the puchase and would still recommend Gala Tent
Needing new parts for existing marquees, info on frame kits could be clearer (ie list of parts that come with them) i would recommend Gala Tent
Had one before, recommend
Product is top notch. Disappointed with the delivery service due to lack of communication leading to logistical problems, having specifically paid extra to avoid them. Follow up wasn't great.
Great product, well built and we are very happy with it. Unfortunately I ordered a gala tent which when we started to erect it was slightly too big for our garden. We took it down put it back in the boxes and took it back to exchange it for a smaller tent. I was amazed that I was charged over £300 for the privilege as I had opened the packages. Please read the small print before opening the boxes. There is no leeway from the company as it’s written in the Terms and Conditions Would I buy another, and recommend it to everyone YES, it’s a great product yet make sure the size you purchase is correct as it was an expensive mistake.
Ground bar kit for 4.5 pop up gazebo. Was a bit dubious if this kit would work but was astonished at how good it is...! VERY fiddly to fit and I can see the 'wing nuts' getting lost very quickly. (something similar to the strengthening bar fixing would be good guys..!) but once installed I was amazed at how much the sidewalls stopped flapping and the whole gazebo felt much more secure. Well worth the purchase price and if they can come up with a better way of fixing, it would be 5 stars all round.
I’ve bought 4 gala tents in the past but my last purchase of a 4x10 was a tad disappointing. It had 5 bungees missing and the ground rail has become an extra. I seem to remember that it was standard. The tent itself went up quickly and is of fairly good quality.
Response from Gala Tent UK
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ordering, delivery, and quality are great. Found the hand tight screws for the poles a pain but once we got it up it was fine! will get another one in the future