Gala Shade Pro DX Gazebo - Truss

The gentleman with whom I spoke was the most helpful person I’ve ever encountered when asking help with an online purchase. He helped by phoning me back several times with useful information, and to check that I was secure with this purchase. I remember telling him he had gone above and beyond my expectations for customer service! I’m sorry, but I forget his name. It may be Jake, but I’m not sure… He was very helpful throughout and elevated my experience into more than just a simple purchase. Many thanks, Tim.

Excellent customer service. We were having an issue finding our product we wanted on the website and contacted the team direct.Darren P (Sales Manager) was very helpful, offered us advice and alternatives as our original item had been discontinued. The shipping was quick, came the next day.Product was much better than the previous one, it is sturdy, easy to put up and store away. Made of good quality material.

all very good , kept informed throughout , thanks

Excellent advice and service. Product brilliant, sturdy, smart and luckily - due to gusting winds - repairable!